SESTEK, a leading conversational automation company specialising in AI-powered solutions for customer service, and ccc, a prominent Business Processing Outsourcing (BPO) industry leader, have signed a Memorandum of Understanding (MoU) to collaborate on developing speech analytics, voice recognition, and voice AI. The strategic partnership is set to drive growth and strengthen the partners’ market leadership, creating new opportunities within the
The Mohammed bin Rashid Al Maktoum Knowledge Foundation (MBRF) held a panel session titled âNextGen AI innovatorsâ in cooperation with the United Nations Development Program (UNDP). The session centered on the value of artificial intelligence (AI) and the role of youth in advancing technology and taking part in the coming technological revolution. The session is a part of the KnowTalks series,
Middle East cloud security professionals have identified Zero Trust as the number one cloud security priority for the next year, according to a recent survey. The ‘Future of Cloud Security in the Middle East’ report found that 56% of regional cloud security experts would prioritize Zero Trust strategies, followed by Data and Privacy best practices at 43%. Regulatory Compliance was
