All-in-one, truly AI platform for customer support. Deploy to millions and know each one personally.
Key Features
Support your customers on every channel with AI
Web widget, Email, Slack, SMS, WhatsApp -- All AI first
How It Works (Step-by-Step)
- Connect your communication channels
- Train the AI with your knowledge base
- Automate routine conversations
- Elevate human agents with AI assistance
- Optimize with continuous learning
Everything you need
- Omnichannel inbox
All of your support interactions from web, phone, email, sms, WhatsApp and Slack in one place. - AI Assisted workspace
CMD + J to get instant AI help on any input - Complex tickets
Solve L2, L3 tickets using AI - Massive Scale Voice of Customer
Plan your next 10 features from on the ground feedback by your users - Recommendation centre
Actionable insights on how to make your AI better. - Auto PII redaction
Auto hide phone numbers, cards, and personal information - Knowledge Gap Reporting
Self healing AI - Public help centre
Crazy amount of AI features to write and enhance support articles - Chat widget
Good looking web support with AI - Handoff
Auto handoff tough tickets to human agents - Quick AI Training
Train the AI on the fly - Contacts managment
With auto AI enrichment - Auto contact enrichment
- Webhooks
Differentiators
- Built on cutting-edge large language models
- No pre-defined flows – understands natural conversations
- Real-time adaptation to customer needs
- Enterprise-grade security and compliance
